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Noticeboard

Record Sharing 

Please click on the link below for information sharing your medical records:

Sharing your Medical Records

Test Results
Test results will be available to you by telephone. Please telephone the practice for results after 11am. We will always contact you if further action is needed following receipt of your test results.


Out of Hours
For an illness that cannot wait until the surgery is open please telephone our usual daytime surgery number, 01773 535511, when your call will be redirected to the out-of-hours service. Your needs will be assessed and you will either be given advice or arrangements will be made for you to see a healthcare professional.

Are you aware that rather than having to make an appointment with your GP, you can visit the pharmacy for minor ailments  such as insect bites and stings, coughs, colds, tummy upsets, sunburn and many more minor ailments?


Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

 

New Online System Starting 15th May 2014

 

The government has requested that we go over to a standardised system of on-line prescription ordering which increases safety as the request is not printed on paper but links directly to your electronic medical record. The new system prevents prescription requests getting 'lost in the system' and should increase efficiency increasing the chances you receive your prescription on time. You can also use your account to book or amend appointments and check on-line to see whether a prescription request has been processed or when a medication is next due.

 

It is possible to allow another patient at the practice to share access to your account via their own account. This can be useful, for example, to allow family members to be able to request medication on each other's behalf. It will also be possible to create accounts for children and allow parents (or guardians) to have control of the account through their own account. That way you can use the same username and password to request medication for you and your children.

 

Please be aware of course that anyone to whom you grant access to your account can see all of your regular medications and any upcoming appointments you may have.

 

During the teenage years this can lead to occasional confidentiality problems so the practice policy is to automatically disable a child's on-line account around their 12th birthday. At the age of 16 they will be able to request creation of a new on-line account solely for their own access. In the mean time you can still order medication on-line using the old email address prescriptions@gp-c84131.nhs.uk

 

In order to access these new on-line facilities it is first necessary to come into reception with some form of photo identification in order to register for the system. Registration is quick and easy and can be done on the spot. You will be given printed information with a username and password and will have one month to open and unlock the account once you've been given these details. If you've already registered for on-line appointment booking there is no need for additional registration for the prescriptions service.

 

As mentioned the email address will continue to be supported and you will still be able to order repeat medications in person at the surgery reception or via your pharmacist.

 

For further information please speak to a member of the reception staff.


 

 

 
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